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Every case below is measured against the client’s own baseline — their old site, their old process. No vanity metrics, no cherry-picked screenshots.
A licensed advisory firm was onboarding clients with courier-delivered paper forms. We built a secure portal handling identity documents, risk profiling and e-signatures, integrated with their compliance workflow. Three branches now onboard clients in days, not weeks.
-68% onboarding time · +31% completed applications
A heritage batik brand selling only through marketplaces wanted its own channel. We built a storefront with FPX, Touch ’n Go and GrabPay checkout, and a mobile-first product experience that respects the craft. Their customer list is finally theirs.
2.4× online revenue · 2× mobile checkout completion
Five clinics, two receptionists per site, phones ringing constantly. We shipped a self-serve booking system with doctor rosters, SMS reminders and walk-in queue visibility. No-show rates fell once reminders started landing on WhatsApp.
+57% booked appointments · -33% no-shows
A freight forwarder moving cargo across Southeast Asia was drowning in status calls. Their new tracking portal pulls live milestones from the operations system and notifies customers before they think to ask. Support now works exceptions, not lookups.
-41% support tickets · 40+ monthly enquiries from the new site