These terms cover two things: your use of this website, and the standard conditions under which BakerLab Digital Sdn Bhd (Company Reg. No. 202301019448 (1518276-T)) accepts engagements. Individual projects are always governed by a signed proposal, which prevails over this page wherever the two differ.
1. Using this website
Content on bakerlab.my is provided for general information about our services. You may browse, link to and quote it with attribution. You may not scrape it wholesale, republish it as your own, or use it to train systems that compete with us. Case-study figures describe specific client outcomes under specific conditions; they illustrate our method and are not a promise of identical results for your business.
2. Quotations and engagement
Written quotations remain valid for thirty days. Work begins when a proposal is signed and the commencement invoice is settled. Our standard schedule is 40% on commencement, 40% at design approval, and 20% on launch, unless the proposal states otherwise. Quoted fees exclude third-party costs such as domains, hosting, licences and payment-gateway charges, which are billed at cost.
3. Client responsibilities
Projects run on schedule when feedback does. We ask for consolidated feedback within five working days at each milestone; delays beyond fifteen working days may require the project to be rescheduled around other commitments, and projects dormant for sixty days may be closed with work-to-date invoiced.
4. Intellectual property
On receipt of final payment, you own the design and code we produced specifically for your project. We retain ownership of our pre-existing tools and libraries, which are licensed to you perpetually and at no extra charge for use within the delivered work. Both parties may describe the engagement in portfolios and credentials unless the proposal states otherwise.
5. Warranties and liability
We warrant that delivered work will materially conform to the agreed specification and will fix non-conformities reported within sixty days of launch at no charge. Beyond that, our total liability under any engagement is capped at the fees paid for it, and neither party is liable for indirect or consequential losses. Nothing in these terms limits liability that cannot lawfully be limited.
6. Content and compliance
You are responsible for the accuracy and legality of content you supply, including rights to images and text. We build to current Malaysian regulatory requirements as they apply to website mechanics (PDPA notices, consent flows); legal compliance of your business offering itself remains yours.
7. Termination
Either party may end an engagement with fourteen days’ written notice. You pay for work completed to the date of termination; we hand over all deliverables that payment covers.
8. Governing law
These terms are governed by the laws of Malaysia, and the courts of Kuala Lumpur have exclusive jurisdiction. Questions are welcome first: [email protected].